The Warm Home Discount

The Warm Home Discount is a rebate of £150 you may be eligible to claim from your energy supplier. It’s a UK Government scheme obligating energy suppliers to provide assistance to customers who may need extra support to heat their homes during the cold winter months.

Last year the Warm Home Discount changed. The scheme will be run separately in Scotland to the rest of the UK.

In England and Wales, the scheme will now be automatic and you won’t need to apply.

If you’re in Scotland you will still need to apply, and the process is similar to previous years.


Who is eligible?

The Scottish Scheme is split into two groups :

Core Group

The Core group is made up of those who receive Pension Credit. If this is you, the Warm Home Discount will be paid automatically.

If you don’t receive it, firstly check that your supplier offers it and that your name and address are the same on your energy bills as they are with the Department for Work and Pensions (DWP).

You should usually have received a letter during the summer if you’re going to be given the Warm Home Discount automatically. If you receive Pension Credit, and you’ve not had a letter from the DWP, it’s important to get in touch with your energy company to let them know.


Scottish Broader Group

The broader group criteria can differ slightly between suppliers. However, you will most likely qualify if you receive some sort of means-tested benefit and/or are on a low income. If you’re in the Scottish broader group you will need to apply for it each year. Each supplier will list their own criteria on their website or application form.


How will I get it?

Energy suppliers will have until the end of March 2024 to pay it to you. If you have a prepayment meter you will usually receive a voucher in the post. If you have a standard meter you will see it added to your winter bill as a credit.


How do I apply?

You can apply on your supplier’s website, details of participating suppliers are below

Supplier Application Status
Boost Energy Open for applications
Co-operative energy Open for applications
E (Energy Supply) Closed
EDF Energy Open for applications
E.ON Next Open for applications
Octopus Energy Open for applications
OVO Open for applications
Park Homes Open for applications
Sainsbury’s Energy Open for applications
Scottish Gas Open for applications
ScottishPower Open for applications
Shell Energy Open for applications
So Energy Open for applications
SSE See OVO – Now open
Utilita Closed
Utility Warehouse Open for applications


Support from Cosy Kingdom

Would you like some more advice on the Warm Home Discount? Cosy Kingdom is a free and impartial energy advice service available to everyone living in Fife.

Our energy advisors can be contacted by: