Free & impartial energy advice for anyone in Fife

The Warm Home Discount

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From 2026 the Warm Home Discount has changed in Scotland. In this guide you can learn more about the changes to the scheme.

Who is eligible?

To be eligible the following must apply on the 23rd August 2026:

  • Your energy supplier is part of the scheme
  • You or your partner meets the core group criteria below
  • You or your partner are named on your electricity account

For some of the qualifying benefits, you will receive the discount automatically. You may need to apply directly to your supplier if you meet additional criteria.

Core Group

The Core Group is made up of those who receive certain means-tested benefits and meet the criteria set out below. People in this group receive the discount automatically if they meet the eligibility requirements above.

  • Receive Pension Credit
  • Get extra Universal Credit because you or your child have a disability or health condition
  • Get a disability premium or a pensioner premium on income-related Employment and Support Allowance
  • Get a disability premium or a pensioner premium and have a Support for Mortgage Interest loan

You will also fall into the core group if you or your partner have responsibility for a child under 5 who normally lives with you and you meet the criteria below:

  • Are unemployed and get Universal Credit
  • Get Income-related Employment Support Allowance
  • Have a Support for Mortage Interest loan

Between October 2026 and December 2026, letters will be sent to qualifying customers for Core Group. The letter will confirm that they are eligible for an automatic rebate or advise you to call a helpline to check if you are eligible.

 

I’m in the Core Group but haven’t heard anything

If you have not received a letter by January 2027, but you think you should be eligible for a rebate under Core Group you will need to contact the WHD helpline. 26 February 2027 is the deadline to contact the Warm Home Discount helpline if you are advised to get in touch in your letter about your Core Group claim.

 

Broader Group

If you don’t meet the criteria above in the Core Group category, you will need to apply directly to your energy supplier. Your supplier will have extra eligibility criteria that they will be able to tell you about. Suppliers can open applications at anytime between September – December 2026.

 

How will I get it?

Energy suppliers will have until the end of March 2027 to pay it to you. It will automatically be applied to your energy account if you are on a credit meter or smart prepayment meter. If you are on a traditional prepay meter you may receive a voucher.

 

I think i’m in the Broader Group, how do I apply?

We are still waiting to see how each supplier will run applications this year. The table below will be updated as we find out from each supplier.

Supplier  Broader Group Application Information
Co-operative energy Apply with Octopus
E (Energy Supply) Awaiting Information
Ecotricity Awaiting Information
EDF Energy Awaiting Information
E.ON Next Awaiting Information
Good Energy Awaiting Information
Octopus Energy Opening in October
Out Fox the Market Awaiting Information
OVO Pre-Registration Open
Park Homes Awaiting Information
Sainsbury’s Energy Apply by phone – contact the supplier for details
Scottish Gas Open for applications
ScottishPower Awaiting Information
So Energy Awaiting Information
Utilita Opening Wednesday 9 September – Wednesday 30 September
Utility Warehouse Opening Mid September

 

Support from Cosy Kingdom

Would you like some more advice on the Warm Home Discount? Cosy Kingdom is a free and impartial energy advice service available to everyone living in Fife.

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