Last Updated 21st January 2022
The Warm Home Discount
The Warm Home Discount is a rebate of £140 you may be eligible to claim from your energy supplier. It’s a UK Government scheme obligating energy suppliers to provide assistance to customers who may need extra support to heat their homes during the cold winter months.
Not all suppliers offer the scheme, only suppliers who have more than 250,000 customers are obligated to provide it. You can find a list of participating suppliers below.
Our ‘Warm Home Discount – Explained’ video gives an overview of how it works.
Who is eligible?
The Warm Home Discount is split into two groups, the core group and the broader group, both have different eligibility criteria.
The Core group is made up of those who receive Pension Credit. If this is you, the Warm Home Discount will be paid automatically.
If you don’t receive it, firstly check that your supplier offers it and that your name and address are the same on your energy bills as they are with the Department for Work and Pensions (DWP).
You should usually have received a letter during the summer if you’re going to be given the Warm Home Discount automatically. If you receive Pension Credit, and you’ve not had a letter from the DWP, it’s important to get in touch with your energy company to let them know.
The broader group criteria differ slightly between suppliers. However, you will most likely qualify if you receive some sort of means-tested benefit and/or are on a low income. If you’re in the broader group you will need to apply for it each year.
How do I apply?
Each supplier has a limited amount of money to give away. Usually, suppliers will offer this on a first come first serve basis. Applications usually open in the Autumn. You should be able to apply online or through your suppliers app if they have one. Some suppliers will help you complete an application by phone.
How will I get it?
Energy suppliers have until the end of March 2022 to pay it to you. If you have a prepayment meter you will usually receive a voucher in the post. If you have a standard meter you will see it added to your winter bill as a credit.
My supplier has ceased trading since I applied?
Warm Home Discount applications are not protected by Ofgem at this current time. You may be able to reapply with the new supplier who has been appointed to take over your account.
Participating suppliers 2021/2022
Below you can find a list of the energy suppliers who offer the scheme. Click on the link to be taken to the supplier’s application form or webpage. We’ll also update this regularly showing when a supplier has opened or closed applications.
|Avro Energy||Ceased trading, see new supplier Octopus Energy|
|Bristol Energy||Ceased trading, contact new suppier|
|British Gas Evolve||Closed|
|Bulb Energy||Open for applications|
|E energy supply||Closed|
|E.On||Open for applications|
|E.On Next||Open for applications|
|Ecotricity||Core group only|
|People’s Energy||Ceased trading, see new supplier British Gas|
|Pure Planet||Ceased trading, see new supplier Shell Energy|
|Shell Energy||Open for applications|
|So Energy||Open for applications|
|Spark||Contact supplier for information on how to apply|
|SSE / Scottish Hydro||Closed|
|Together Energy||Ceased trading, contact new supplier|
|Utility Point||Ceased trading, see new supplier EDF energy|
Would you like some more advice on the Warm Home Discount? Cosy Kingdom is a free and impartial energy advice service available to everyone living in Fife.
Our energy advisors can be contacted by:
- Calling 01592 807930
- Texting COSY then YOUR NAME to 88440
- Emailing email@example.com
- Request advice online