Managing your bills & budgeting

Guides to help you manage your energy bills and budget towards your energy costs.

Jargon Buster

The energy market is filled with various terminologies and jargon that can be confusing. This guide aims to demystify the complex language commonly used.

Understanding payment methods

Managing household energy bills is an essential aspect of maintaining a budget and ensuring the smooth running of your home. When it comes to paying for your energy bills, there are various payment methods available. Each method has its own set of advantages and disadvantages. In this guide, we’ll explore the pros and cons of different payment methods to help you make an informed decision.

Dealing with problems with your energy supplier

Having issues with your energy supplier can be frustrating and disruptive to your daily life. Whether it’s problems with billing, service interruptions, or dissatisfaction with the customer service, there are steps you can take to address and resolve these issues. This guide aims to provide you with helpful tips and strategies for dealing with problems with your energy supplier.

Understanding your energy bills

Managing your energy bills effectively is essential for maintaining a balanced household budget. This guide aims to demystify the various elements of an energy bill and provide you with a clear understanding of how to interpret and manage your energy bills.

Switching energy suppliers

Due to the energy crisis switching suppliers is unlikely to save you money, but there are plenty of other reasons to switch including customer service and accessing enewable energy tariffs.

Thinking about switching? There are a few things you need to know, and some stuff you need to look out for, to make sure you get the deal that is right for you.

Understanding smart meters

Smart meters have gained popularity in recent years as a means to monitor and manage energy consumption in households. They provide real-time data, helping homeowners make informed decisions about energy usage and potentially reduce their bills. This guide aims to offer impartial advice to households considering the installation of smart meters, presenting both the benefits and considerations associated with these devices.

Dealing with Debt

Falling behind on your energy bills can be stressful and worrying. There’s help available if you find yourself owing money to your energy supplier.

How to read your meter

Confused about how to read your energy meters? We show you how to do it in this energy guide.

What happens if your energy supplier goes bust

If you’ve heard that your energy supplier has ceased trading it’s normal to be worried or concerned. In this guide we’ll talk you through what this means for you and what steps you need to take in the short term.