Energy Advice

Our energy advisors can offer advice by telephone or visit you in your home to help you find practical and affordable ways to save energy. No phone call or visit is ever the same, every person and their home is different.

We can offer advice on a range of energy issues.

All our advice is completely free and impartial. Things we can help with include:

  • Saving energy and reducing your home’s carbon footprint
  • Managing your energy bills and tariffs
  • Dealing with utility debt
  • Dealing with draughts and dampness
  • Gas and carbon monoxide safety
  • Retrofit opportunities, including insulation and home renewables
  • Accessing funding, grants & discounts
  • Budgeting and income maximisation advice

The energy advisor gave me lots of helpful advice on things I didn’t already know I could do to save money on my heating during the winter. They never judged me for my issues and treated me with great compassion and care. She was amazing and I am very grateful for her help and advice. ~Miss B

To arrange an appointment please complete our advice request form.