Energy Advice Guides

Take a look at our energy advice guides. Remember our energy advisors can provide free, tailored advice. Give us a call on 01592 807930.

Condensation and Dampness

Condensation and dampness can pose a health risk to those living in your home; it also has an impact on the energy efficiency of your property.

Carbon Monoxide Awareness

Carbon Monoxide (CO) is known as the silent killer. This is because you cannot see it, hear it, smell it or taste it. Find out the risks of Co in our energy advice guide.

The Demand Flexibility Service

The Demand Flexibility Service (DFS) is a scheme designed by the National Grid to help manage energy use and demand in winter. You may be able to earn money by shifting your energy use at these peak times.

Loft insulation

Loft insulation is a simple and effective measure to help you do just that. Insulating your loft space will help you reduce heat loss, reduce your bills and lower your carbon footprint.

Watt does it cost?

With energy prices at a record high, understanding how your appliances use energy is a great place to start when looking at saving energy around the home. We’ve calculated some estimated costs of running the most common household appliances.

Cavity Wall Insulation

Around a third of all heat loss in an uninsulated home is through the walls. By insulating your wall cavity you will help you reduce heat loss, reduce your bills and lower your carbon footprint.

Jargon Buster

The energy market is filled with various terminologies and jargon that can be confusing. This guide aims to demystify the complex language commonly used.

Understanding payment methods

Managing household energy bills is an essential aspect of maintaining a budget and ensuring the smooth running of your home. When it comes to paying for your energy bills, there are various payment methods available. Each method has its own set of advantages and disadvantages. In this guide, we’ll explore the pros and cons of different payment methods to help you make an informed decision.

Dealing with problems with your energy supplier

Having issues with your energy supplier can be frustrating and disruptive to your daily life. Whether it’s problems with billing, service interruptions, or dissatisfaction with the customer service, there are steps you can take to address and resolve these issues. This guide aims to provide you with helpful tips and strategies for dealing with problems with your energy supplier.

Understanding your energy bills

Managing your energy bills effectively is essential for maintaining a balanced household budget. This guide aims to demystify the various elements of an energy bill and provide you with a clear understanding of how to interpret and manage your energy bills.

Switching energy suppliers

Due to the energy crisis switching suppliers is unlikely to save you money, but there are plenty of other reasons to switch including customer service and accessing enewable energy tariffs.

Thinking about switching? There are a few things you need to know, and some stuff you need to look out for, to make sure you get the deal that is right for you.

Understanding smart meters

Smart meters have gained popularity in recent years as a means to monitor and manage energy consumption in households. They provide real-time data, helping homeowners make informed decisions about energy usage and potentially reduce their bills. This guide aims to offer impartial advice to households considering the installation of smart meters, presenting both the benefits and considerations associated with these devices.

Using water wisely

Around 1/5th of the average household energy bill is spent on heating water, so using your water wisely can help cut your energy costs as well as reducing the water you use.

Cost of Living Payments

The cost of living has increased across the board, food prices, fuel prices and energy prices are climbing. To help alleviate this the Government have agreed to provide some financial assistance to households across the UK.

Using your heating controls (gas)

Using your heating controls correctly can help you stay warm for less. In this guide we look at how you can use your heating controls to save energy.

Energy FAQs

Dealing with energy issues can often be difficult and it’s easy to worry about knowing if you’re doing the right thing. To help you take control of your energy use and your bills we’ve put together some of our frequently asked questions with some advice on how you can tackle […]

The Priority Services Register

The Priority Services Register is a scheme operated by energy suppliers. It is there to offer extra support and assistance to help vulnerable members of the household manage their energy.

Dealing with Debt

Falling behind on your energy bills can be stressful and worrying. There’s help available if you find yourself owing money to your energy supplier.

The Warm Home Discount

The Warm Home Discount is a rebate of £150 you may be eligible to claim from your energy supplier. It’s a UK Government scheme obligating energy suppliers to provide assistance to customers who may need extra support to heat their homes during the cold winter months.

Thermal imaging surveys

Our thermal imaging camera can be used to identify areas of heat loss in a home. Here’s a brief look at a sample of images we’ve taken and find out what they mean.

How to read your meter

Confused about how to read your energy meters? We show you how to do it in this energy guide.

What happens if your energy supplier goes bust

If you’ve heard that your energy supplier has ceased trading it’s normal to be worried or concerned. In this guide we’ll talk you through what this means for you and what steps you need to take in the short term.

Solar PV

If you want to generate your own energy or are interested in reducing your carbon footprint, Solar PV may be a good option for you.

Using your heating controls (electric)

Electric heating can come in a range of different types and they can all be controlled differently. With electricity prices at the current high levels, using your controls correctly can help you save money and energy.