Contact Us


Energy Advice

Please note we’re experiencing a high level of calls at the moment and we may not have appointments available with an energy advisor for more than a week.

To arrange to speak to one of our energy advisors:

Website: Use the form over on our booking page.

Phone: 01592 807930 between 10AM – 3PM Monday – Friday.

Text: Text ‘COSY’ and your name to 88440

Email: info@cosykingdom.org.uk

Drop in to visit us at: 

Greener Kirkcaldy, 8 East Fergus Place, Kirkcaldy, KY1 1XT

Monday to Friday 9.30am – 4.30pm (Wednesday 12.30pm – 4.30pm)

 

Events, talks and other enquiries

Phone: 01592 807930

Email: info@cosykingdom.org.uk

 

Marketing and Press Enquiries

For marketing and press enquiries, contact us by phoning 01592 858458 or emailing social@greenerkirkcaldy.org.uk.

 

Service Statement and Complaints Procedure

We take customer care and satisfaction very seriously. If you are unhappy with the service you receive from Cosy Kingdom, please get in touch. View our Service Statement and Complaints Procedure.

 

Alternative Formats

We want our service to be accessible to everyone. Although we are not legally obliged to do this (based on the Equality Act 2010), we will do our best, within available resources, to provide our posters, leaflets, electronic resources or advice materials in an alternative format if requested.

To request any of our materials in an alternative format (e.g. large print, simplified materials, paper copies of electronic resources, materials translated into other languages), please phone 01592 807930 or email info@cosykingdom.org.uk. Please let us know any particular communication or accessibility needs. If English is not your first language, we may be able to provide a Community Language interpreter. If you are deaf, we can provide a BSL interpreter or other communication support through Fife Council’s Deaf Communication Service.