Contact Us


To book a home visit from one of our energy advisors, please see the form on our booking page.

For any other enquiries, including information about talks and events, please contact us using the details below:

 

Phone: 01592 807930

Text: Text ‘COSY’ and your name to 88440.

Email: info@cosykingdom.org.uk

Drop in to visit us at: 

Greener Kirkcaldy, 8 East Fergus Place, Kirkcaldy, KY1 1XT

Monday, Tuesday, Thursday and Friday 9.30am – 4.30pm

Wednesday 12.30pm – 4.30pm

 

Service Statement and Complaints Procedure

We take customer care and satisfaction very seriously. If you are unhappy with the service you receive from Cosy Kingdom, please get in touch. View our Service Statement and Complaints Procedure.

 

Alternative Formats

We want our service to be accessible to everyone. Although we are not legally obliged to do this (based on the Equality Act 2010), we will do our best, within available resources, to provide our posters, leaflets, electronic resources or advice materials in an alternative format if requested.

To request any of our materials in an alternative format (e.g. large print, simplified materials, paper copies of electronic resources, materials translated into other languages), please contact us using the form above. You can also contact Lauren Parry, Project Coordinator by phoning 01592 858458 or emailing lauren@greenerkirkcaldy.org.uk. Please let us know any particular communication or accessibility needs.

If English is not your first language, we may be able to provide a Community Language interpreter. If you are deaf, we can provide a BSL interpreter or other communication support through Fife Council’s Deaf Communication Service.