Several energy suppliers have grants or trust funds available to support customers who fall behind on their energy bills. In this guide, we’ve listed the schemes currently available from different energy suppliers.
Please note this may not be a fully accurate list as some funds may open and close at short notice.
Dealing with debt
Before applying for financial support with energy debt you must ensure you’re in control of your bills and energy consumption first. For this reason, some energy suppliers will insist on speaking to a money advisor first. Accessing support to clear debt is not a long-term solution to issues you may be experiencing staying on top of your expenditure.
You can find out more in our Dealing with Debt guide.
Visit Citizens Advice & Rights Fife Money Advice Portal for more information on money advice and support with income maximisation.
British Gas Energy Trust Energy Support Grant
The British Gas Energy Trust offers The Energy Support Grant to customers of British/Scottish Gas and those who’s supplier does not have it’s own scheme. The British Gas Energy Trust is a charity operated independently of the energy supplier.
Eligible applicants must meet a range of criteria and apply online.
E.ON Next Energy Fund
The fund is for E.on Next customers who experience financial difficulties and are struggling with their bills. The Fund offers debt support as well as energy-efficient appliances to replace older or broken models.
You must meet various criteria to be eligible.
EDF Customer Support Fund
This fund is for EDF Energy’s vulnerable customers struggling with energy debt. The Fund offers debt support as well as essential white goods.
You must meet various criteria to be eligible. Before you apply for this fund you need to get independent debt advice.
Scottish Power Hardship Fund
This fund is for Scottish Power customers who are struggling with energy debt. The fund is managed by Sigma Connected, who work in association with Scottish Power.
You must meet various criteria to be eligible. Before you apply for this fund you need to get independent debt advice.
Octopus Energy Octo Assist Fund
Octo Assist can support Octopus Energy customers struggling with debt or finding it difficult to manage their energy costs in a crisis. There is direct financial asistance available as well as other options such as standing charge waivers.
You will need to speak to Octopus to assess your eligibility
OVO Energy Extra Support
OVO Extra Support can support customers who need some additional help to manage and pay for their energy. Customers can assess eligiblity on their website and may be entitled to support around saving energy or direct financial assistance.
Utilita Helping Hands Fund
The Utilita Helping Hands Fund can support customers facing fuel and food poverty. Customers must not have previously received support from the scheme and have an existing energy debt. Proof of income will be requird before applying.
Support from Cosy Kingdom
Do you need support on managing your energy bills or dealing with fuel debt? Contact our Energy Advisors for free and impartial advice.
Our energy advisors can be contacted by:
- Calling 01592 807930
- Texting COSY then YOUR NAME to 88440
- Emailing info@cosykingdom.org.uk
- Request advice online