Participant Stories

Cosy Kingdom has helped thousands of households across Fife to save energy, save money and improve the energy efficiency of their homes.


Steve’s Story

Steve contacted us for help dealing with condensation in his home.  We visited Steve to provide advice on resolving this issue and noticed he had a boiler that was 30 years old. As Steve received no benefits he was unlikely to be eligible for a grant.

We made a referral to Citizen’s Advice & Right’s Fife who completed a benefit check and then helped him apply for Attendance Allowance, Pension Credit & Council Tax Reduction. Steve was awarded the benefits and we then applied to the Warmer Home Scotland scheme for Steve and he was offered a grant to install a new energy efficient combi-boiler.

We also provided Steve with help from our handy service to install LED lighting.

You can read Steve’s full story here.


Carly’s Story

Carly was referred to Cosy Kingdom by her support worker. She had been sanctioned and had no money to purchase essentials.

We visited Carly and noticed her gas meter was ‘OFF’ due to a standing charge debt of £52. We supported her to call her energy supplier and arranged for the debt to be wiped off.

We referred Carly to Citizen’s Advice & Right’s Fife for help with her benefits. To help in the mean time we provided a discretionary top up onto her meter.

We referred Carly to our handy service and provided her with thermal curtains and LED bulbs.

Carly was very happy with our help and says she is “looking forward to having a bath in my own house instead of going to my friends like I’ve been doing for two months”.

You can read Carly’s full story here.


More stories

You can read about other people we have supported in our blog section.