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Falling behind on your energy bills can happen for any number of reasons. An extra cold winter, changes in income, unsuitable tariffs or payment methods, emergency and crisis situations and the impact of COVID-19 can all be to blame. It’s also important to note that the cost of gas and […]

Dealing with Debt


Find out how Energy Advisor Anne supported Rab during the COVID-19 Pandemic.

Rab’s Story




Andy was struggling to keep his meters topped up and cupboards full during the COVID-19 Pandemic. Find out how Energy Advisor Barry helped him.

Andy’s Story


Our thermal imaging camera can be used to identify areas of heat loss in a home. Here's a brief look at a sample of images we've taken and find out what they mean.

Thermal Imaging – A Snapshot



During this difficult period, we’re all having to spend nearly all of our time at home. This inevitably means your energy use will increase and so will your costs. We’ve put together some simple tips you can put into practice to help keep your bills low.

Saving energy while self-isolating