Participant Stories

Blog articles detailing success stories of some of our previous participants.


Background Allan & Tina live in a 3 bedroom house which they have owned for over 40 years. The property had old electrical storage heaters, but only 2 of them were working. Allan suffers from chronic health issues and Tina is now noticing other age-related health issues. They felt their […]

Allan & Tina’s Story


Samantha had recently lost her job and had to claim Universal Credit. This meant that she had to go 6 weeks without any income, she was now struggling to keep her heating and lights on and got in touch with Cosy Kingdom for some advice.

Samantha’s Story


Luke has a number of disabilities that stop him from managing his income and household bills. See how we helped in our blog.

Luke’s Story



Carly had her benefits sanctioned and had no income for several weeks. She had no gas and only 30p left on her electric. See how we helped in our blog.

Carly’s Story


Donna heard about Cosy Kingdom through Facebook. She booked a home advice visit for her elderly father David, through our website, to see if we could offer him any support.

David’s Story


Steve wanted some help with condensation, he didn't realise he would get 3 new benefits and a new heating system too.

Steve’s Story